We are thrilled to announce that MDI has achieved an exceptional Net Promoter Score (NPS) of 93%! This outstanding score reflects the deep trust and satisfaction our customers have in our products and services, indicating their strong willingness to recommend us.

What Does This Mean for You?

Exceptional Service: Our unwavering commitment to quality and customer satisfaction drives us to continually enhance our offerings, ensuring you receive top-tier products and services.

Trust and Reliability: An NPS of 93% places us among the elite performers in our industry, underscoring our dedication to meeting and exceeding your expectations.

Our Services

MDI specializes in manufacturing high-quality corrugated plastic products and offers a range of production services, including:

  • Custom Product Design: Our in-house engineers collaborate with you to create custom corrugated solutions tailored to your specific needs.
  • Kitting and Assembly: We provide skilled labor and facility space to efficiently assemble and package your products, ensuring precision and timely delivery.
  • Medical Device Assembly: With ISO 13485 certification and FDA registration, we are equipped to handle sensitive medical device assembly with the highest standards of quality and care.

Our People

At the heart of MDI is our dedicated and diverse team. As a nonprofit social enterprise, we are committed to providing inclusive employment opportunities, with nearly half of our workforce comprising individuals with disabilities. This inclusive environment fosters innovation, dedication, and a unique perspective that enhances our products and services.

Our Mission

Our mission is to serve people with disabilities by offering inclusive employment opportunities and services. We envision meaningful employment opportunities for all people with disabilities and are striving to positively impact 2,500 lives through meaningful employment and related services by 2026.

MDI

We extend our deepest gratitude for your trust and support. Rest assured, we are committed to continually improving and delivering solutions with strength and purpose. Here’s to achieving even greater success together!

For more information about Net Promoter Scores, click here.